Frequently Asked Questions

Find Your Answers Here!

May I customize my scooter?

You can choose from the Vespa models in stock or you can customize your Vespa. You choose the model, the color and the accessories and in one month is done. Lines, shapes, drawings ... or wathever you want. Tell us and we'll do it for you. Take a look at our galleries and get ideas.

How long it takes?

After order confirmation and initial payment received, in one month is done. When the Vespa is finished we test it for 100km, if there´s any problem it always appears at the beginning as an electric problem, adjust carburator, loose oil from engine... after 100km working perfectly, a Vespa is forever.

Can I rent a scooter?

Bene Asai does not rent scooters anymore. Anyway you can send us a mail and we'll see what we can do.

Where are the Vespa models from ?

They are genuine Vespa Italian. The Vespas&Lambrettas were imported to Bali from Piaggio&Innocenti - Italy more than 30 years ago. We sell only restored original Italian made Vespa scooters.

What models of scooter are we specialiazed in?

We specialize in Vespa VBB (mfg.1960-1967), VBC (mfg. 1965-1979), VLB (mfg. 1965-1974). Check out our scooter galleries.

Where are the spare-parts from?

They come from OEM manufactures in India, China, Taiwan, Italy and Bali. We also make stainless steel parts ourselves.

What are the frame numbers?

The frame numbers/engine numbers are all original and we tell you by inquiry.

What work have been done at the Vespa models?

Look at our restoration process.

Are the tires new ?

Yes, of course.

Where do you deliver the Vespa?

We deliver our Vespa scooter all around the world. Please ask us for details.

How do you deliver the Vespa?

We deliver with an international shipping company and by Air service as well. Please read our Shipping and Packing page for detail.

What are the costs of the delivery?

It depens on your country among many other things. Please ask us for details.

How can I pay?

Prepaid by wire transfer to our bank account or credit card via Paypal. 50% has to be downpaid when the order is made. When the Vespa is ready for transport, you pay the other 50% of your Vespa and the invoice for transport. The prices for transport are aproximately; -Transport only Vespa : Europe 470 euros., USA 640$., Australia 420 aud. -Transport Vespa with sidecar to: Europa 935 euros., USA 1.080 $., Australia 780 Aud.

What payment method do you accept ?

Bank wire transfer, Paypal. Please read Payment for detail.

Which papers come with the Vespa?

All Vespa are delivered with a Full set of Documents including docs for customs clearance and new registration papers. A transport company picks up the Vespa with the original documents. They send the confirmation to you and invoice to pay them directly and confirm to you when the Vespa is ready for transport, at this step you pay the other 50% of your Vespa and the invoice for transport. The transport is to the harbour, it can´t be done to your door, because at the border you need documents when the Vespa arrives, it is imported so only an Agent can do this and do the delivery to your house. So we arrange transport to port, at the port you need an agent. Our transport company will send you all the documents by DHL. Usually the delivery of the Vespa take 4 weeks and you will have documents to send to your agent 2 weeks before the Vespa arrives.

How could I bring the Vespa on the road ?

Please ask you local Transportation office for the details . We do everything to help you with the paperwork. But normally it is really easy.

Is there an after sales service/support?

Our friendly&professional staff typically respond within 12 hours (time difference) for email and 24 for phone calls.

Do you offer warranty?

Yes - 6 months.

Bene Asai Vespa Shop promotional poster

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